Objective: Postoperative opinions and comments of the patients give us important information related to improvement of quality of anaesthesia care and quality of healthcare services. We aimed to identify the satisfaction of the patients, undergoing surgical procedures in the province of Erzincan, concerning anaesthesia administrations and the factors associated with this satisfaction.

Material and Method: A questionnaire involving 14 questions and 2 parts was conducted on 6220 of 7986 operated patients. The patients, whose phone numbers were reached from the hospital records, were called by phone one week after their discharges, and those who agreed to participate in the questionnaire were included in the study.

Results: Totally 6220 patients participated in the study; 3105 (49.9%) of these patients were female and 3115 (50.1%) were male. Ninety-eight point four percent of the patients stated that they were “satisfied with the anaesthesia”. It was determined that the patients, who were of male gender, administered with peripheral nerve blocks, informed before anaesthesia administration, asked about their pain status after the operation, who remembered their doctors and had confidence in the anaesthesia team, were satisfied with the anaesthesia (p <0.05).

Conclusion: It was concluded that people living in the province of Erzincan were highly satisfied with administered anaesthesia; and the factors affecting this satisfaction were gender, type of anaesthesia administered, informing the patients about anaesthesia to be administered, taking care of the patients in the postoperative period, and having confidence in anaesthesia team.